Multi-region, Low-latency Infrastructure Monitoring
Multi-region, Low-latency Infrastructure Monitoring Upgraded and expanded the client's multi-region monitoring capabilities with vRealize Operations 8.5, integrating with key VMware…
What We Do
At ICG, we help organizations envision, architect, and implement digital transformation through a technology-agnostic approach.
ICG is a recognized ServiceNow and VMware partner, we excel in building custom software and automations.
We are well-versed in building RPAs using UiPath and Microsoft Power platforms.
We help you build a future-proof business model that thrives on agility and innovation.
VMware
ServiceNow
Clouds
AI
RPA
VMware
App Platform
Build, deploy, manage, and scale modern apps.
Cloud Infrastructure
Deploy fully integrated private cloud infrastructure solutions.
Networking
Simplify modern app delivery, automate operations with network virtualization and load balancing for data center and cloud.
Security
Accelerate your journey to zero-trust and protect from ransomware.
Software-Defined Edge
Empower distributed workloads with infrastructure and management.
ServiceNow
Workflows that help people
Technology Workflows for ITSM, ITOM, ITAM, Integrated Risk Management.
Employee Workflows for HR Service Delivery and Workplace Service Delivery.
Customer Workflows Customer Service Management.
Creator Workflows Build low- and no-code workflow apps in App Engine, Automation Engine, Integration Hub.
Finance and Supply Chain Workflows for Accounts Payable Operations, Sourcing and Procurement Operation, Supplier Lifecycle Operation.
Clouds
Simplify Cloud Workflows across all major clouds aws, Azure, GCP
Cloud Discovery
Request & Cost Management
Event Management
Vulnerability Management
App Portfolio Management
HW/SW Asset Management
AI
Put AI to Work with ServiceNow
AGENTS
AI-powered tools help agents quickly solve issues by suggesting relevant tasks and content.
CUSTOMERS
Deliver answers and outcomes faster than ever with intelligent conversations and AI-powered experiences.
DEVELOPERS
Generate code and apps, increase output, and create faster on-ramps for new talent with AI tools.
EMPLOYEES
Boost employee excitement and productivity with self-service options and AI-powered experiences.
RPA
Accelerate automation
Simplify workflows with extremely fast and cost-effective robotic process automation (RPA).
Streamline integration
Connect legacy systems easily to automate time-consuming, UI-based interactions such as data entry.
Enhance employee productivity
Reduce manual, repetitive system actions so your employees can do the work they enjoy.
Serving Government & Commercial Customers
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Global Offices
Why you should trust us!
200+ Cloud Projects delivered with nearly 100% success rate.
Serving fortune 500 companies.
8+ years designing implementing, and optimizing ServiceNow, building scoped
applications, and supporting Enterprise Sales.
Team of Infrastructure experts and Automation Engineers with diverse skill sets.
ICG built 4 scoped & certified ServiceNow applications, available in the NOW store.
Our Process
Create a clear and tailored path for your digital transformation aligned with your business objectives and actionable roadmaps to drive your progress.
Whether it's ServiceNow, Vmware, UiPath, or another platform or technology. We help you maximize their capabilities with our expert implementation. We ensure seamless integration, improved efficiency, and transformative operational impact.
We build Innovative solutions for the modern age. In the fast-changing digital world, lead the charge with our innovative, efficient, scalable development approach. We partner with you to create sustainable, adaptable digital solutions. Our focus on integration and user-centric design ensures your tools are strategic assets.
Partner with us to manage your services. We prioritize continuous improvement, ensuring optimal performance and maximizing value to keep you ahead in a dynamic digital world.
Our Partners
Solving the pain points of managing cloud infrastructure, simplifying the user experience, and speeding up the day-to-day internal business processes, are some examples of the value we provide. The result is unprecedented flexibility and manageability of enterprise cloud solutions.
ICG’s extensive experience in the field, serving Fortune 500 has led to strategic partnerships with VMware and ServiceNow.
We specialize in bringing different cloud solutions together through automation, in order to provide business visibility, operational awareness, and a service- driven focus for public, private, and hybrid cloud.
Offering solutions design and architecture of the entire VMware Cloud Foundation and Aria Suite stack, providing scalability, logging, and monitoring solutions to provide security for the SDDC.
Who we help
ICG is committed to empowering a variety of industries to leverage the power of ServiceNow and VMware, revolutionizing their operations and performance.
Our expertise spans numerous sectors, including: government, finance, education, banking, and more.
Regardless of the industry, our mission is to guide and support our clients through their digital transformation journey, ensuring they are not only prepared for today but also future-proofed for tomorrow.
Industries
We bring extensive expertise in supporting Federal government agencies, enhancing their ability to achieve their missions, better serve the public, and ensure our nation's safety and security.
We offer specialized expertise to assist state and local government agencies in improving public service, enhancing community safety, and achieving their mission goals.
We couldn’t focus on our core business as much as we would’ve wanted due to constant struggle with the high costs and complexities of regulatory compliance and data management. ICG Automation helped us by automating our compliance processes and integrating siloed systems, which has halved our manual workload and significantly decreased compliance-related issues. ICG will remain our strategic partner for the foreseeable future.
Dealing with legacy systems and ensuring HIPAA compliance while migrating to the cloud was a daunting task for us. ICG, led by Marcos, crafted a custom solution that automated our data migration while ensuring all compliance checkpoints were met. Thanks to ICG, our patient data is more secure, and our staff can access necessary information 32.34% faster, allowing us more time to be focused on patient care.
Transitioning to a more digital, automated operational model was critical for improving our flight efficiency and customer service. ICG Automation provided us with a bespoke automation solution that integrated seamlessly with our existing systems, improving our on-time departure performance by 25% and enhancing overall passenger experience. Their understanding of the aviation industry’s unique demands was evident in their approach and the results delivered.
We bring deep industry knowledge and experience to help schools, universities, and other educational institutes streamline operations, improve customer service, enhance data management, and ensure regulatory compliance.
ICG works with a broad range of industry clients, creating solutions tailored to individual business needs.
Case Studies
Check out our Customer Stories
Cloud Modernization with vRealize Suite Case Study
Cloud Modernization with vRealize Suite The client transitioned to an upgraded, fully-supported VMware environment, deploying vRealize 8.x Suite and migrating…
Platform Modernization for Private Cloud Case Study
Platform Modernization for Private Cloud Modernized the client's private cloud, enhancing scalability and efficiency across global operations, and streamlined IT…
vSphere Optimization & vRealize 8.x Design & Deploy Case Study
vSphere Optimization & vRealize 8.x Design & Deploy ICG upgraded the client's private cloud environment and implemented a new, elevated…
VMware Cloud Infrastructure Automation and Optimization Case Study
VMware Cloud Infrastructure Automation and Optimization Automated the server build process for the client overseeing high-voltage electricity transmission across multiple…
University vRealize Automation Case Study
University vRealize Automation ICG streamlined the client's IT provisioning by replacing a custom portal with VMware’s vRealize Automation and Operations,…
Automated Resource On-Boarding System Case Study
Automated Resource On-Boarding System Automated the client's onboarding process with ServiceNow, integrating with Active Directory, GitLab, and SailPoint, reducing manual…
VMware Infrastructure Development & Enhancement Case Study
VMware Cloud Infrastructure Automation and Optimization Automated the server build process for the client overseeing high-voltage electricity transmission across multiple…
A Leading Global Financial Services Firm
A Leading Global Financial Services Firm VMware Cloud Foundation (VCF) and the vRealize Suite Implementation.Our client, one of America’s largest…
A Global Defense Technology Innovator
A Global Aerospace and Defense Corporation Platform Modernization for Private Cloud.As a leading global aerospace company, the client oversees the…
A Global Aerospace and Defense Corporation
A Global Aerospace and Defense Corporation Platform Modernization for Private Cloud.As a leading global aerospace company, the client oversees the…
